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The awards aim to identify the best case studies in each of the 10 categories, where organisations, in the private or public sector, have achieved a significant improvement in performance with the assistance of management consultants, either in-house or external.
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Atos Consulting wins top prize at MCA Awards for Balkans Justice Programme with DFID
Atos Consulting was named the overall winner (Platinum Award) in this year's MCA Management Awards in association with Management Today for its Balkans Justice Programme for the Department for International Development (DFID). Despite the assassination of the Serbian prime minister and the ensuing state of emergency, Atos completed 11 projects in just three years – improving the effectiveness of the police, courts, prisons and central government ministries running these systems.
The winners were announced at the MCA Management Awards dinner. Other awards presented on the night included Quest Worldwide, who received the award for Best Small Firm for their work with Unilever.
The prestigious Management Awards are organised by the Management Consultancies Association (MCA), and run in association with Management Today – the most widely read monthly business magazine in Britain. The awards aim to identify the best case studies in each of the 10 categories, where organisations, in the private or public sector, have achieved a significant improvement in performance with the assistance of management consultants, either in-house or external.
Atos Consulting – Platinum Award Winner
In 2001, after more than a decade of war, the Balkans region was in the grip of corruption and organised crime. The relationship between citizens and justice authorities were threadbare. In 2002, DFID asked Atos Consulting to implement a GBP 12.5 million project in the Balkans to improve the effectiveness of the police, courts, prisons and central government ministries running these systems.
Atos put together a team of close to 100 people in 17 locations, working in four different languages. There were consultants with experience of developing countries, specialists and practitioners, plus local experts. After a conflict assessment, Atos and DFID agreed 11 major projects with 25 beneficiary organisations. On completion of all 11 of the projects in 2005, Atos could point to improved relations between police and citizens, and better reporting of crime and clear-up rates. In the courts, case backlogs have been cut, the number of summons delivered has risen, and adjourns have fallen dramatically.
Atos Consulting also won the best International Engagement Award for the same project and the Best Innovation Award for its work with DFID to help bring communication technologies to rural African communities through the Catalysing Access to ICTs in Africa (CATIA) programme.
Quest Worldwide – Best Small Firm
Unilever is one of the world's largest companies, with 150 million customers in 150 countries. When Patrick Cescau became CEO in 2005, growth had stalled and market share in some key sectors were falling.
In a four-week global survey of stakeholders, Quest found no common approach or terminology. Much disconnected work went into separate planning processes and numerous reports. The consulting firm proposed a "Strategy Into Action" programme. As the project involved hundreds of leadership team and tens of thousands of managers, Quest trained and coached a team of process leaders and champions.
The Unilever strategy has had an early impact. Sales growth, targeted for 3%-5% by 2010, had hit 3.9% by the middle of 2006, compared to 0.4% in 2004. Net profit has increased by 22% since 2004 and loss of market share has been halted.
PA wins five awards, including Best Public Sector project
PA Consulting Group won a total of five awards – more than any other firm – with three top prizes, including the highly prized overall 'Best Public Sector' project, as well as being 'Finalist' in two categories (the runner up award to the overall winner).
PA won Overall Best Public Sector Project for its work with the Highways Agency. PA helped England's Highways Agency to build a new partnership with the police to reduce road congestion and improve safety. This was the biggest change to traffic management in England for over ten years. Nothing of comparable scale had been achieved anywhere in the world. PA won Best Change Management Project — also for the Highways Agency.
For its work with Jobcentre Plus PA won the Best Human Resources Project award. Over 350 hours of new e-learning modules were developed in-house in just ten months – the largest e-learning programme ever undertaken in UK government, and one of the largest in Europe. The expected return on investment is over 500%, with net savings estimated at over GBP 12 million.
PA was also a 'Finalist' in the International category for its work with Fiat Auto and a 'Finalist' in the Operational Performance category for its work with the Department of Health, National Orthopaedic Project .
The Winners
Platinum Award
Winner: Atos Consulting/Department for International Development
Best Small Firm
Winner: Quest Worldwide/Unilever
Best Public Sector Project
Winner: PA Consulting Group/The Highways Agency
Best Private Sector Project
Winner: WCI Consulting/Eurosilicone
Operational Performance
Winner: WCI Consulting/Eurosilicone
Corporate Social Responsibility
Winner: Accenture/GSM Association
Outsourcing
Winner: Troika/Threadneedle Investments
Technology
Winner: IBM Global Business Services/The Ministry of Defence
International
Winner: Atos Consulting/The Department for International Development
Business Strategy
Winner: Deloitte/BAFTA
Change Management
Winner: PA Consulting Group/The Highways Agency
Innovation
Winner: Atos Consulting/The Department for International Development
Human Resources
Winner: PA Consulting Group/JobCentre Plus
Marketing
Winner: Propaganda/Fleet Management Group
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