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The current contract win is a continuation of a six-year relationship with JEA.
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BearingPoint signs another contract with Florida utility JEA
BearingPoint has been awarded a contract by Florida-based utilities company JEA, the eighth-largest community-owned electric utility in the United States, to upgrade and expand its Customer Information System platform. Financial details were not disclosed.
As of July 2006, JEA has engaged BearingPoint to lead a comprehensive analysis of the current Customer Information System and recommend innovative technology changes and upgrades to implement a new Customer Care and Billing Platform. The Customer Information System is responsible for billing, customer management, credit and collections, field orders (related to service requests), meter inventory and meter read data.
Under the terms of the eighteen-month contract, BearingPoint will upgrade the current PeopleSoft-based product to the Customer Care and Billing Application that will support updated versions of the database and operating system platform and reduce the cost of future upgrades. Further, as the project is expected to have no effect on the current functionality of JEA's existing system, JEA's customers should experience little or no impact during the duration of the project.
The JEA electric system currently serves more than 400,000 customers in Jacksonville, Florida and parts of three adjacent counties. JEA's water system serves more than 290,000 water customers and 230,000 sewer customers, or more than 80 percent of all water and sewer utility customers in the Jacksonville, Florida service area. Independent of this engagement, BearingPoint has worked with JEA on 10 other projects over the past 6 years.
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